FREQUENTLY ASKED QUESTIONS
You have questions and I have answers.
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WHY BUY COFFEE FROM STRANGE BIRD?
Aside from sourcing and roasting the most delicious, specialty grade arabica coffee on the planet, our beans are packaged in plastic free, home compostable kraft bags and cardboard boxes. The kraft bags and the boxes can also be recycled.
The kraft bags and boxes are free of plastic coating, aqueous mixtures and forever chemicals. Made from post consumer paper and cardboard certified by the Forest Stewardship Council and printed using water based soy ink.
My mission is simple: source and roast the most delicious coffee on the planet, while setting a new standard in sustainable, plastic free packaging.
HOW DOES YOUR COFFEE SUBSCRIPTION WORK?
You can choose to have your coffee delivered every week, every two weeks, every three weeks or every four weeks.
Your subscription will auto renew and you can skip or cancel anytime.
HOW MUCH DOES SHIPPING COST?
Shipping is calculated at checkout based on current USPS Ground Advantage rates.
HOW DO YOU SHIP?
USPS Ground Advantage.
WHAT ROAST LEVEL IS YOUR COFFEE?
As you may know, coffee has the potential for complex flavor that can be manifested utilizing the alchemy of roasting. My goal is to roast you the most delicious coffee possible without being tethered to a specific roast level.
That being said, roast level is included in the description of each coffee.
HOW SHOULD I STORE MY COFFEE?
I suggest storing your box of coffee in a cool, dry and dark place. A pantry cabinet works perfectly. Or you can transfer your coffee into a plastic free container, like a glass jar or a metal tin.
Worth noting: be mindful of where you place your box. Because the kraft bag and box have no plastic barrier, if placed on a small spill on your countertop, the moisture can permeate. Not-one-worry if this occurs, just simply transfer the beans to another receptacle and you will be good to go.
HOW LONG DOES YOUR COFFEE STAY FRESH?
If kept in the kraft bag and cardboard box and stored in a cool, dry and dark place, your coffee will remain fresh for up to 14 days after receiving. If you store your coffee in a plastic free container, like a glass jar or metal tin, your beans will maintain their optimal freshness and deliciousness for up to 30 days.
WHEN DO YOU ROAST YOUR COFFEE?
We roast weekly and ship Sunday through Thursday. Orders placed on Friday or Saturday will ship the following Sunday or Monday.
By the time you receive your coffee, the beans will be aged perfectly and ready to brew.
WHERE DO YOU ROAST YOUR COFFEE?
Strange Bird Coffee is proudly roasted in Oakland, California.
DO YOU OFFER GROUND COFFEE?
Ground coffee is not currently offered because I could not find a sustainable plastic free packaging.
If you have any suggestions or recommendations on bag manufacturers or plastic free packaging solutions, please contact me and let me know.
DO YOU OFFER DECAF?
Heck yes! Check out our decaf coffee, Carpe Noctem.
Couldn't find your answer?
Please reach out directly. I am happy to be of service. ☕, Stephen